Welcome Back to the 5-Star Hot Tub Challenge

Our 5-Star Hot Tub Challenge is back. Water care is an important aspect to owning a hot tub or swim spa. Understanding how to care and maintain it is simple and essential. It is especially important to maintain the right chemical levels in your hot tub/swim spa because your equipment will corrode if the chemical levels are too high, and bacteria can take over if the chemical levels are too low. Join our 5-Star Challenge, it will run for eight weeks — starting February 17 to April 7, 2018.

Here is how you play:

  • Register below or in store
  • Bring in water samples weekly
  • Collect stars based on the results of the analysis
  • The closer you keep your hot tub perfectly balanced, the more gold stars you earn
  • The Challenger with the most gold stars wins the Grand Prize
  • More chances to win other prizes with other stars earned

The 5-Star rating will be defined as follows:

5-Star Rating


Are simple! You must only register with one store – once you’ve chosen the Waterloo or Guelph Store you must complete all water tests in that store. You can provide as many samples as you like, but we will ONLY RECORD your best score per week. The winner will be determined by the person whose collected the most GOLD Stars.

GRAND PRIZE valued at $400
(Water Care Tote & Luxurious White Bath Robe)
2ND PRIZE valued at $250
3RD PRIZE valued at $100

You don’t have to be a participant in the 5-Star Challenge to attend the Customer Appreciation Day. Feel free to come in to one of the stores to receive 10-25% off on select hot tub & pool water care products and accessories. Also enjoy some refreshments, snacks & some door prizes to be won!

Please join us for the Customer Appreciation Day on Thurs, April 12, 2018 in:

  • Waterloo from 10-8 p.m.
  • Guelph from 10-6 p.m.