Hot Tub Services

Our hot tub service specialists are dedicated to giving you the most enjoyment from your hot tub for life. Our team services all makes and models of hot tubs and we stock a complete inventory of parts for Hydropool as well as other popular manufacturers. Contact us for any hot tub services in Kitchener, Waterloo, Guelph, Cambridge, and surrounding area.

Water Care

Visit our Waterloo or Guelph showrooms for FREE water testing any time, and receive a comprehensive prescription for your hot tub water care.

free water test
Ask about our rates and availability for:
  • Hot tub opening service
  • Drain, clean, and fill (recommended at least twice per year)
  • Hot tub winterization
  • Regular maintenance

Maintenance Programs

We can test, treat, balance, and clean your hot tub on a prescribed schedule to make it Maintenance Free. Let us know what your preferred schedule is, and we will quote a regular maintenance plan to suit your lifestyle, leaving you more time to actually enjoy your hot tub.

Hot Tub Repairs

While hot tubs are designed to last years, like your car they may occasionally require repairs and replacement parts. Our professional service technicians are happy to diagnose and repair any make or model of hot tub in Kitchener, Waterloo, Cambridge, Guelph, and surrounding area. We can address:
  • Leaks, cracks, and worn plumbing
  • Pump & heater repair or replacement
  • Spa pack and topside control issues
  • Air locks, flow issues, and error messages
  • Replacement parts (e.g. thermostats, pressure switches, digital controls, etc.)

Deliveries & Relocation

If you’re moving, selling your old hot tub, buying a hot tub elsewhere, or even just moving your hot tub from one side of the yard to the other, our experts can help! Moving a hot tub is not an easy task – let the professionals take care of it! We will deliver your hot tub exactly where you want it, and can complete any installation or set-up tasks as needed. hot tub moving Have an old hot tub you’re looking to dispose of? We can take it to the dump for you as well!

Parts & Supplies

We keep many parts on hand for major hot tub models, including spa packs, jets, pumps, and plumbing parts. Our service technicians can also easily recommend and order in parts, some of which can even arrive next-day. We also offer a variety of accessories including cover lifters, spa steps, pillows, cedar furniture, and cleaning accessories. Visit our showrooms in Kitchener-Waterloo and Guelph to see what we have available. If there’s an item you’re looking for that’s not in stock, let us know! We may be able to order it for you.

Custom Hot Tub Covers

Replacing your worn out hot tub cover can make a huge difference to the enjoyment of your hot tub. Over time, covers grow heavy with moisture absorbed from the tub, and become harder to use. Torn or worn covers can allow critters and contaminants into the tub, and allow precious heat to escape. A new cover, generally every 3-5 years, can help keep your water clean and balanced and your hot tub running efficiently. All covers we sell are custom to fit your hot tub, in the colour and style you choose. Bring us measurements, photos, or even the make and model of tub, and we will get started on your order right away! We can even take orders over the phone for many standard models.